An Update on COVID-19

At Benson Pools, it is our number one priority to maintain the health and wellness of all our valued employees and clients. As a result, we are doing everything in our power to keep them safe during these uncertain times. Every day we are adapting to maintain full compliance with the Government of Ontario’s evolving rules for businesses surrounding COVID-19 and would like to keep you in the loop.

Our team is committed to providing our customers with the products and services they need to ensure their demands are met. We will remain Ottawa’s premier pool company, providing the best quality service possible, as we have been doing for the last 65 years. Our senior leadership team has been following the situation closely and have been adapting to meet the rapidly changing conditions.

We have maintained our position as an essential business, permitted to operate following strict conditions. We will continue to deliver services to our customers, “maintaining the safety, security, and sanitation of commercial and residential properties”.

We have modified our processes and procedures to ensure we are operating in accordance with the recommendations and instructions of public health officials as well as all applicable laws including the Occupational Health and Safety Act and the regulations made under it. To give our clients the peace of mind that they are receiving the safest service, we are taking elevated measures of physical distancing, cleaning, and disinfecting.

Our Office: Even with several of our office employees working remotely, we still have the ability to answer any inquiries you may have. We are available over the phone Monday through Friday from 8am-4pm. Please email fraser@bensonpools.com and he will be happy to answer any service or delivery questions you may have or email shy@bensonpools.com for any billing or payment inquires.

Pool Services: Using the safest practices, our service team will continue to fulfill your pool maintenance needs. We will be operating as normally as possible, making sure your that you are fully satisfied with our service.

We would like to thank our staff for their continued effort and positive attitude throughout this pandemic. We have been receiving amazing feedback from customers and want to offer our thanks for your continued support.

We hope your business and families are safe and healthy during this difficult time. We are offering our best wishes to those who have been affected by this unprecedented event.
Thank you for your patience and understanding. Stay safe!